Your privacy matters deeply to us at jiliv. On this page, we explain in plain terms what information we collect, why we collect it, and how we keep it safe.
Last Updated: January 2026When registering online, we often click "I Agree" and move on without actually reading what we've agreed to. But details like your name, phone number, and payment information are highly sensitive. You have every right to know how jiliv uses them.
This privacy policy is written in plain, straightforward English. No legal jargon. By the time you finish reading, you'll have a clear picture of exactly what Jiliv does — and doesn't do — with your information.
Jiliv never sells your personal information to third-party advertisers. Your data is used solely to provide our services and maintain security.
Jiliv collects two types of information — what you provide directly, and what is gathered automatically.
What You Provide: At registration: your name, mobile number, date of birth, and email (optional). For KYC verification: a photo of your National ID or passport, plus a selfie. For payments: your bKash, Nagad, or Rocket number. If you contact support: details from your chat or email conversation.
Automatically Collected Information: Your device type, operating system, and browser. Login time and date. IP address and approximate location. Pages viewed, bets placed, and time spent on the platform.
| Data Type | Where It Comes From | Is It Mandatory? |
|---|---|---|
| Name & Date of Birth | Registration Form | Yes |
| Mobile Number | Registration Form | Yes |
| ID Document Photo | KYC Verification | Yes for Withdrawals |
| Email Address | Registration Form | No (Optional) |
| IP & Device Information | Automatic | Technically |
| Transaction History | Payment System | Yes |
Jiliv collects your information because providing the service simply isn't possible without it. Each purpose for using your data is clearly defined — there's no ambiguity.
How Your Information Is Kept Secure
All data exchanged between jiliv and your device is protected by 256-bit SSL encryption — the same level of security used by banks.
Your personal data is stored on encrypted servers. KYC documents are held in a separate, secured system — kept entirely apart from standard account data.
Within Jiliv, only staff who require access for their specific role can view your information. Every access is logged and regularly audited.
OTP verification is triggered automatically on any suspicious login attempt. Accessing your account from a new device activates an additional layer of security.
Jiliv will never sell your personal data to third-party advertisers or data brokers under any circumstances — this is an absolute, non-negotiable policy.
In the event of a security breach, affected members will be notified within 72 hours — this is part of our security protocol.
Jiliv is very selective about sharing your data externally. It is only shared in specific situations and for specific, defined reasons.
Beyond the cases listed here, Jiliv does not share your information with any third parties. All parties working with Jiliv are required to uphold the same privacy standards.
Jiliv applies internationally recognised security practices. Rather than just making promises, security is enforced across multiple layers in practice.
The first layer is network security — firewalls, DDoS protection, and intrusion detection systems. The second is application security — all data transmissions are SSL-encrypted, and passwords are stored in hashed form (meaning jiliv never has access to your actual password). The third is physical security — our data centres are monitored 24/7.
Jiliv undergoes regular independent security audits. Any vulnerabilities that are identified are addressed promptly.
That said, no system is 100% secure. To protect yourself: use a strong password, never share your OTP with anyone, and contact support immediately if you notice anything suspicious.
The jiliv website uses cookies — small files stored in your browser that help recognise you on return visits. jiliv uses three types of cookies.
Optional cookies can be disabled through your browser settings. Keep in mind that turning off certain cookies may cause some features to stop working.
Jiliv retains your data only for as long as necessary. Retention periods vary depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account is active | To Provide Our Services |
| KYC Documents | 5 Years After Account Closure | Legal Obligations |
| Transaction History | 5 Years After Account Closure | Financial Regulatory Requirements |
| Support Chat | 1 Year | To Ensure Service Quality |
| Website Logs | 90 Days | Security Monitoring |
Even after account closure, certain information must be retained for a defined period for legal reasons — this is not at Jiliv's discretion, but is part of international anti-money laundering regulations.
You have specific rights over your personal data on Jiliv. To exercise any of these rights, email us at support@jiliv.best.
You can request to see what information Jiliv holds about you. Your data will be provided within 30 days of your request.
You can request corrections to any inaccurate or outdated information. If you're unable to make the change yourself through your profile, our support team can do it for you.
You can request that your data be deleted after your account is closed. However, any data required to be retained for legal reasons will be kept.
You can request a copy of the data we hold about you in a portable file — this is known as data portability.
You can request that the use of your data be restricted for specific reasons, such as during a dispute.
If you believe your data protection rights have been violated, you have the right to file a complaint with the relevant regulatory authority.
Jiliv's services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth is verified at registration, and age is confirmed during the KYC process. If a minor is found to have created an account using false information, the account will be closed immediately and all collected data will be deleted.
If a parent or guardian suspects a minor is using Jiliv, they can report it to support@jiliv.best. An investigation will be opened within 24 hours of receiving the report.
Jiliv does everything it can to keep your account secure, but complete protection isn't possible without your cooperation. A few simple habits can make a significant difference.
Start with your password — use at least eight characters, mixing uppercase and lowercase letters with at least one number or special character. Avoid reusing the same password across other sites, and update it from time to time.
Second, OTPs — any OTP sent by jiliv is strictly for its intended purpose. Never share an OTP with anyone who calls or messages you asking for it. jiliv's support team will never ask you for an OTP directly.
Third, always log out after using an unfamiliar device or a public Wi-Fi network. You can also use the "Log out of all devices" option available on Jiliv.
If you notice anything suspicious — an unrecognized login notification, unexpected changes to your account, or someone contacting you while claiming to represent Jiliv — report it to support@jiliv.best immediately.
Jiliv may update this Privacy Policy from time to time. If significant changes are made, you will be notified by SMS to your registered mobile number or by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. To request a previous version, contact us at support@jiliv.best.
Current version effective: January 2026. Next review: July 2026.
For any questions, complaints, or requests regarding your data, reach out to us directly. Jiliv aims to respond within 24 hours.
Frequently Asked Questions About the Privacy Policy Page
Your information is protected with SSL encryption, KYC verification, and internationally recognized security standards. Register for free.
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